We want you to love your purchase! If something arrives damaged or there is an issue with your order, we're happy to help. We offer exchanges or refunds within 14 days of receiving your item. Just reach out to us and we'll make it right.

Standard shipping typically takes 5-7 business days. If you need something sooner, we're always happy to help when possible - just reach out, and we'll do our best to accommodate a rushed order.

At this time, we do not offer international shipping. As a small business, we're currently shipping only within the U.S., but we hope to expand internationally in the future.

Yes, we do! We'd love to help bring your ideas to life. Just reach out, and we'll be happy to provide a quote for your project, whether it's custom embroidered hats, t-shirts, bags, and more. For custom inquiries, reach out via email to fleurishanco@gmail.com or give us a call at 828-513-0632.

Yes! We offer bulk ordering and wholesale options for many of our products. You can view our full catalog, along with wholesale information, here: Fleurish Product Catalog 2026. If you have specific needs or large custom order requests, feel free to reach out—we’re happy to help!